Terms of service

Welcome to Urban Lilith Pvt Ltd. By using our website and purchasing our products, you agree to the following Terms of Service. Please read them carefully before proceeding.

1. General

This website is operated by Urban Lilith Pvt Ltd. Throughout the site, the terms "we", "us", and "our" refer to Urban Lilith. By visiting our site or purchasing from us, you engage in our “Service” and agree to be bound by these Terms.

2. Eligibility

To use our website or make purchases, you must be at least 18 years old or have the consent of a parent or legal guardian.

3. Products and Pricing

All products and prices are listed in INR (Indian Rupees). We reserve the right to:

Modify product prices at any time without prior notice.
Limit the quantities of any products or services.
Discontinue any product at any time.

4. Orders and Payments

We reserve the right to refuse or cancel any order for reasons including but not limited to product availability, pricing errors, or suspicion of fraudulent activity. Payments must be completed through our secure payment gateway. We do not store any credit/debit card details.

5. Shipping & Delivery

Shipping timelines are estimates and may vary depending on location and external factors. Delays due to courier or unforeseen circumstances are not under our control, but we will do our best to keep you informed.

6. Returns & Exchanges

Returns and exchanges are subject to our Return Policy (link your return policy here). We reserve the right to reject any return if the product is damaged, used, or does not meet our return conditions.

7. Intellectual Property

All content, including product designs, logos, images, and text, is the property of Urban Lilith Pvt Ltd and may not be used or reproduced without our written consent.

8. User Conduct

You agree not to:

Use our site for any unlawful purpose.
Interfere with or disrupt the security of the website.
Upload or transmit viruses or harmful code.

9. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for the content or practices of these websites and encourage you to review their terms and privacy policies.

10. Limitation of Liability

Urban Lilith Pvt Ltd is not liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use our website or products.

11. Changes to Terms

We may update or modify these Terms at any time. Any changes will be effective immediately upon posting to the website. Continued use of the website constitutes acceptance of those changes.

12. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of the courts of New Delhi.